Job Description

Excellent position to work in beautiful tranquil spa.  Benefits also include:

  • Free onsite Chef prepared employee dining room with hot meals and salad bar
  • Free onsite shift parking
  • Discounted bus pass for Eagle County & Lake County routes
  • Discounted F&B, Spa Treatments & Retail up to 40% off
  • 401K with Match
  • Paid Sick leave for P/T & Seasonal Staff
  • Wellness Bonus if worked through full season until ski area closing
  • Full Time Year Round benefits such as Paid Time Off, Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance.
  • Merchant Ski Pass Program

SUMMARY:
Responsible for coordinating the proper booking of treatments, maintenance of the retail area and provision of cashiering duties for the Spa in a courteous and professional manner while exceeding the high standards of the hotel.

Key qualities for the Winter attendant position:

Pm shift (11:30am-7:30pm) 5 days a week

Responsibilities include  Keeping lounge, locker rooms, fitness Center, and pool areas neat, clean and stocked with all amenities.  This person is responsible for orientating guests to spa facilities/locker area, greeting guests, and providing exceptional guest service.

  • Greets and welcomes members and guests to the Spa
  • Provides prompt and efficient customer services.
  • Performs opening and closing functions.
  • Places and delivers Spa lunch orders.
  • Communicates clearly with Members/guests and spa staff to achieve desired results for both the client and the spa; answers queries.
  • Assists in the efficient and effective operation of the Spa by maintaining orderliness and cleanliness of the workplace.
  • Consistently monitors the locker/facility area for cleanliness and safety.
  • Regularly attend, participate in and support training and staff meetings.
  • Assists with the maintenance of a successful call-in list for appropriate positions.
  • Ensures proper accounting for lost and found items and delivers to Housekeeping.
  • Reports any maintenance deficiencies for proper resolution.
  • Responsible for wiping down fitness center equipment and reports any maintenance deficiencies to a supervisor.
  • Responds always in a friendly, helpful manner to guests and staff
  • Responsible for all laundry duties in the spa, fitness center and pool area.
  • Replenish bathroom amenities and products as needed.
  • Assist in all areas of spa operation as requested by management.
  • Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
  • Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.
  • Assists with checking guests in and out and selling retail products.
  • Assists with escorting guests and giving tours of the spa.
  • Works in conjunction with the Spa Concierge and attends to Concierge duties in absence of a Concierge

 



Skills / Requirements

Education and Experience:

High School Diploma/GED; AND one (1) year of retail or administrative experience; OR an equivalent combination of education, training and experience.

 Required Knowledge and Skills

Knowledge of:

  • Policies and procedures of the department.
  • Basic mathematics, record keeping principles and practices.
  • Correct business English, including spelling, grammar and punctuation. Fluent in English
  • Basic techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.

 

Skill in:

  • Understanding and following written and oral instructions.
  • Providing customer service.
  • Communicating effectively in oral and written forms.
  • Organizing own work, setting priorities and meeting critical deadlines.
  • Working without close supervision in standard work situations.
  • Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
  • Dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds.
  • Mobility to work in a spa and fitness room setting, use standard cleaning equipment; stamina to stand, stoop, squat and bend for extended periods of time; strength to lift and carry up to 50 pounds; vision to read printed materials and computer screen; dexterity to utilize computer equipment; hearing and speech to communicate in person or over the telephone. 

     

Important Notes

Now accepting applicants for Winter, including temporary and part time seasonal.  Get your winter job offer secure!

Eligible for Commissions!

WE ARE:

Timbers Resorts is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. Timbers Resorts is always looking for dynamic, driven people to join our team. We are passionate about exposing our Owners and guests to some of the most sought-after places on earth, and creating unparalleled experiences for families to make memories.

YOU ARE:

An inspired, driven individual who believes in providing outstanding customer experiences and comes to work energized and ready to carry that spirit throughout the day.  You truly appreciate the opportunity to work with people who encourage, challenge, and support one another to be their best.