Job Description

Excellent position to get your foot in the door and learn the art of F&B service. Opportunity to build a career while having fun, meeting new people, and learning new skills. 

  • Merchant Ski Pass Program
  • Free onsite Chef prepared employee dining room with hot meals and salad bar
  • Free onsite shift parking
  • Discounted bus pass for Eagle County & Lake County routes
  • Discounted F&B, Spa Treatments & Retail up to 40% off
  • 401K with Match
  • Paid Sick leave for P/T & Seasonal Staff
  • Wellness Bonus if worked through full season until ski area closing
  • Full Time Year Round possible, with full benefits such as Paid Time Off, Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance.

SUMMARY:
Responsible for assisting servers  with food and beverage service to customers.

  • Responds to and resolves any special dietary requests.
  • Serves food and beverages to the guest as per the course of the order.
  • Checks identification of the guest to make sure they meet age requirements for purchase of alcohol products.
  • Properly clean and set meeting rooms and banquet functions per the specifications on the BEO.
  • Ensure proper care, movement of all equipment such as tables, chairs etc.
  • Performing basic cleaning tasks as needed or directed by supervisor.
  • Coordinate with kitchen and bar staff to ensure smooth operation and guest satisfaction.
  • Observes guests, anticipates their needs, and ensures their satisfaction with the food, beverages, and service; removes courses, replenishes utensils, refills glasses
  • Adheres to grooming and appearance standards.
  • Stocks and maintains the banquet area stock levels.
  • Complies with all food and beverage regulations.
  • Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.
  • Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Skills / Requirements

Education and Experience:
High School Diploma/GED; AND one (1) year of food and beverage service experience; OR an equivalent combination of education, training and experience.

Required Knowledge and Skills
Knowledge of:

  • Food and beverage products, menus and promotions.
  • Policies and procedures of the department.
  • Customer service principles and practices.
  • Correct business English, including spelling, grammar and punctuation.
  • Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.

Skill in:

  • Focusing on quests and provision of quality customer service.
  • Serving customers efficiently and effectively.
  • Maintaining appropriate inventory of supplies and materials.
  • Communicating effectively in oral and written forms.
  • Organizing own work, setting priorities and meeting critical deadlines.
  • Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
  • Dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds.

Important Notes

Temporary employee housing possible for full time staff during summer season. 

WE ARE:

Timbers Resorts is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. Timbers Resorts is always looking for dynamic, driven people to join our team. We are passionate about exposing our Owners and guests to some of the most sought-after places on earth, and creating unparalleled experiences for families to make memories.

YOU ARE:

An inspired, driven individual who believes in providing outstanding customer experiences and comes to work energized and ready to carry that spirit throughout the day.  You truly appreciate the opportunity to work with people who encourage, challenge, and support one another to be their best.