Job Description

WE ARE:

Timbers Company is always looking for dynamic, driven people to join our team. We are passionate about exposing our Owners and guests to some of the most sought-after places on earth, and creating unparalleled experiences for families to make memories.

YOU ARE:

An inspired, driven individual who believes in providing outstanding customer experiences and comes to work energized and ready to carry that spirit throughout the day.  You truly appreciate the opportunity to work with people who encourage, challenge, and support one another to be their best.

JOB DESCRIPTION

The Public Area Attendant responsibilities include cleaning and maintaining the appearance of the
public areas of the hotel. Responsibilities might include deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk, and driving shuttle van when needed

Education & Experience
• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle
Driving record).
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.

Job Duties & Functions
• Approach all encounters with guests and associates in a friendly, service oriented manner.
• Maintain regular attendance in compliance with South Seas Island Resort standards, as required by
scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper
uniform and name tag when working.
• Comply at all times with South Seas Island Resort standards and regulations to encourage safe and
efficient hotel operations.
• Clean/Buff floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed according to hotel standards.
• Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift
• Handle all requests for luggage assistance at check in/our in a friendly, efficient and courteous
manner.
• Practice safe work habits to ensure safety to guests, fellow associates and self.
• Handle items for "Lost and Found" according to South Seas Island Resort standards.
• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office.
• Complete daily assignment check list and submit to supervisor at the end of the day
• Be familiar with South Seas Island Resort policies and house rules.
• Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests,
managers and all other associates.
• Put all equipment away properly after usage according to South Seas Island Resort standards.
• Have knowledge of and assist in all emergency procedures during the overnight shift.
• Clean and dust floors daily according to South Seas Island Resort standards.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Clean guestrooms as needed.
• Complete special projects as assigned by the Housekeeping Manager.
• Attend meetings as required by management.