Job Description

Excellent opportunity to build a career while having fun, meeting new people, and learning new skills. 

  • Merchant Ski Pass Program
  • Free onsite Chef prepared employee dining room with hot meals and salad bar
  • Free onsite shift parking
  • Discounted bus pass for Eagle County & Lake County routes
  • Discounted F&B, Spa Treatments & Retail up to 40% off
  • 401K with Match
  • Paid Sick leave for P/T & Seasonal Staff
  • Wellness Bonus if worked through full season until ski area closing
  • Full Time Year Round possible, with full benefits such as Paid Time Off, Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance.

WE ARE:

Timbers Resorts is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. Timbers Resorts is always looking for dynamic, driven people to join our team. We are passionate about exposing our Owners and guests to some of the most sought-after places on earth, and creating unparalleled experiences for families to make memories.

YOU ARE:

An inspired, driven individual who believes in providing outstanding customer experiences and comes to work energized and ready to carry that spirit throughout the day.  You truly appreciate the opportunity to work with people who encourage, challenge, and support one another to be their best.

SUMMARY:

Responsible for performing massage and body treatments in accordance with protocol and in a courteous and professional manner while exceeding the high standards of the resort.

  • Provides professional massage and body treatment services to members and guests.
  • Greets and welcomes members and guests to the Spa.
  • Ensures proper precautions and contradictions for massage before every session; explains method and applicable techniques appropriately to customer needs as well as preferences.
  • Observes customer reaction to massage and modifies treatment as necessary.
  • Maintains confidentiality as well as sensitivity related to age plus gender during client interactions.
  • Reports any unusual customer interactions to supervisor promptly.
  • Communicates clearly with Members/guests and spa staff to achieve desired results for both the client and the spa; answers queries and resolves service issues.
  • Performs support tasks associated with providing services assigned; set-ups and break down of treatment rooms, stocking and inventory of supplies, stocking and removal of linen, etc.
  • Assists in the efficient and effective operation of the Spa by maintaining orderliness and cleanliness of the workplace.
  • Performing services in adherence to safety practices and principles.
  • Ensures proper accounting for lost and found items and delivers to Housekeeping.
  • Report any maintenance deficiencies for proper resolution.
  • Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
  • Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Timbers Resorts International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Timbers Resorts International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Skills / Requirements

Skills/ Requirements

Education and Experience:

High School Diploma/GED with successful completion of a minimum of 500 hours of massage therapist coursework; AND one (1) year of experience performing massage therapy; OR an equivalent combination of education, training and experience.

REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS:

  • Must possess a valid Colorado Massage Therapist License.

Required Knowledge and Skills

Knowledge of:

  • Policies and procedures of the department.
  • Vail & Beaver Creek Ski Mountains and the Vail Valley.
  • Principles, practices and techniques of massage therapy.
  • Record keeping principles and practices.
  • Correct business English, including spelling, grammar and punctuation.
  • Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.

Skill in:

  • Performing massage therapy.
  • Determining the nature of customer services and recommending appropriate actions or solutions.
  • Providing customer service.
  • Communicating effectively in oral and written forms.
  • Organizing own work, setting priorities and meeting critical deadlines.
  • Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
  • Dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds.

Important Notes

Position is paid as a tipped position, but commissions are at the industries highest end of our community. Starting pay is $13.00/hour plus tips.

Excellent benefits for full time employees. 

All employees are eligible for ski pass program and onsite free parking.