Job Description

JOB TITLE:        Club Service Attendant – Transportation – Summer Seasonal

FLSA:                  Non-Exempt                                      Rate: $17.00-$18.00 per hour DOE

SUMMARY:

Responsible for greeting and welcoming all owners/guests and visitors to the resort and assisting owners and guest with luggage, shuttle, valet, and other needs.

Must have valid US Driver’s License and pass a background check.

Looking for part-time seasonal team members for through early June through mid-September

16-24 hours per week (Looking for 1 or 2 team members)

32 plus hours per week (Looking for 3 team members)

Benefits:

Part time seasonal team members have access to:

Bi-weekly pay checks

Colorado Sick Time Accrual

401(k) with company match (after 90 days of employment)

EAP

Local Perks and Benefits

Opportunity for gratuity

Essential Functions:

Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification.  Essential duties and responsibilities may include, but are not limited to, the following: 

  • Be yourself and care genuinely about each interaction you have. Nothing is more important than the moment you are in with each owner/guest.
  • Club Services Attendant (CSA) will always use owners/guests’ names when meeting, answering questions, making deliveries, greeting, and assisting owners/guests in anyway.
  • Drive guest shuttle when requested, whether in town, or airport pickup/drop off service.
  • Provide car valet service to members, owners, and Truffle Pig Restaurant guests.
  • Assist with delivery of luggage/skis and or bikes, on guest/owner check in and check out.
  • Provide building and residence tours for guests/owners unfamiliar with One Steamboat Place.
  • Have acceptable phone and radio etiquette.
  • Store and secure guest and owner long term storage bins/bikes/cars/golf clubs/ items. Deliver to proper residences on arrival or when called for. Proper removal and storage of owner bins/bikes/cars/ golf clubs/ items upon check out.
  • Manage and log all incoming shipping and receiving of packages and delivery of those items.
  • Assist with and/or perform some basic maintenance tasks within the building, as needed.
  • Assist in delivering messages, newspapers, departure notices, and requested items to guests and owners.
  • Assist housekeeping staff as needed, deliver, and pick up laundry, pick up trash, deliver towels, soap, or other items to rooms.
  • Responsible for cleanliness of the interior and exterior of One Steamboat Place (OSP) transportation fleet.
  • Monitor cleanliness of common areas such as tyke’s room, game room, CSA office, main entrance, exterior plaza level, garages, and front driveway. Help clean as needed.
  • Wash owners’ cars in the company wash bay.
  • Take company fleet vehicles for car wash and/or service, as needed.
  • Ability to change company vehicle wiper blades, as needed.
  • Transport and pick up company and owner vehicles at mechanic and auto detailers, as needed.
  • Sweep garage areas.
  • Assist in confirming any vehicles in the parking garage are displaying proper decals and parked in appropriate spots.
  • Start owner vehicles weekly. Use jump box to start if necessary.
  • Open to assist with additional tasks/requests that guests/owners/managers may request. 

QUALIFICATIONS:

The requirements listed below are representative of the knowledge and/or skill required. 

Education and Experience:

  • High School Diploma/GED; OR an equivalent combination of education, training, and experience.
  • Must maintain a valid U.S. driver’s license which meets company established driving guidelines.
  • Prefer at least 3 to 4 years of driving experience. 

Required Knowledge and Skills:

  • In all situations demonstrate character, courtesy, calm and charm.
  • Ability to learn and recommend a variety of information pertaining to the resort and the surrounding area attractions, events, and restaurants.
  • Good personal hygiene and a clean, kept appearance.
  • Critical, sound, decision making abilities.
  • Ability to learn about the other Timbers Properties, the Reciprocity Program, and the Timbers Collection.
  • Be detail oriented and follow through or complete each task set or started.
  • Determining the nature of a visitors needs and recommending appropriate actions or solutions.
  • Speaking effectively to communicate over the radio, telephone, or in person.
  • Interface with other resort staff to ensure that owners/guests needs are met in a satisfactory manner.
  • Ability to work in a team environment and take direction. 

Physical/Mental Requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Mobility to work in an office setting.
  • Ability to use standard cleaning equipment, such as brooms, snow shovels, vacuum, car wash supplies and chemicals.
  • Stamina to stand, stoop, squat, and bend for extended periods of time.
  • Agility to perform services over an extended period (usually 8-hour shifts).
  • Must frequently lift, carry, and/or move up to 25 pounds.
  • Strength to lift and carry up to 75 pounds on a regular basis.
  • Vision to drive, read printed materials, and computer screen.
  • Dexterity to utilize computer equipment.
  • Hearing and speech to communicate in person, on the radio, or over the telephone. 

Work Environment:

  • While performing the duties of this job, the noise level in the work environment is usually moderate.
  • Summer season – exposure to outside weather conditions.
  • Typical shifts are 8 hours (Usually 7:00 a.m. to 3:00 p.m and 3:00 p.m. to 11:00 p.m.), shifts may vary and will include days, nights, weekends, and holidays.