Job Description

JOB TITLE: Club Service Attendant – Transportation – Summer Seasonal

FLSA: Non-Exempt Rate: $17.00-$18.00 per hour DOE

SUMMARY:

Responsible for greeting and welcoming all owners/guests and visitors to the resort and assisting owners and guest with luggage, shuttle, valet, and other needs.

Must have valid US Driver’s License and pass a background check.

Looking for part-time seasonal team members for through early June through mid-September

16-24 hours per week (Looking for 1 or 2 team members)

32 plus hours per week (Looking for 3 team members)

Benefits:

Part time seasonal team members have access to:

Bi-weekly pay checks

Colorado Sick Time Accrual

401(k) with company match (after 90 days of employment)

EAP

Local Perks and Benefits

Opportunity for gratuity

Essential Functions:

Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following:

· Be yourself and care genuinely about each interaction you have. Nothing is more important than the moment you are in with each owner/guest.

· Club Services Attendant (CSA) will always use owners/guests’ names when meeting, answering questions, making deliveries, greeting, and assisting owners/guests in anyway.

· Drive guest shuttle when requested, whether in town, or airport pickup/drop off service.

· Provide car valet service to members, owners, and Truffle Pig Restaurant guests.

· Assist with delivery of luggage/skis and or bikes, on guest/owner check in and check out.

· Provide building and residence tours for guests/owners unfamiliar with One Steamboat Place.

· Have acceptable phone and radio etiquette.

· Store and secure guest and owner long term storage bins/bikes/cars/golf clubs/ items. Deliver to proper residences on arrival or when called for. Proper removal and storage of owner bins/bikes/cars/ golf clubs/ items upon check out.

· Manage and log all incoming shipping and receiving of packages and delivery of those items.

· Assist with and/or perform some basic maintenance tasks within the building, as needed.

· Assist in delivering messages, newspapers, departure notices, and requested items to guests and owners.

· Assist housekeeping staff as needed, deliver, and pick up laundry, pick up trash, deliver towels, soap, or other items to rooms.

· Responsible for cleanliness of the interior and exterior of One Steamboat Place (OSP) transportation fleet.

· Monitor cleanliness of common areas such as tyke’s room, game room, CSA office, main entrance, exterior plaza level, garages, and front driveway. Help clean as needed.

· Wash owners’ cars in the company wash bay.

· Take company fleet vehicles for car wash and/or service, as needed.

· Ability to change company vehicle wiper blades, as needed.

· Transport and pick up company and owner vehicles at mechanic and auto detailers, as needed.

· Sweep garage areas.

· Assist in confirming any vehicles in the parking garage are displaying proper decals and parked in appropriate spots.

· Start owner vehicles weekly. Use jump box to start if necessary.

· Open to assist with additional tasks/requests that guests/owners/managers may request.

QUALIFICATIONS:

The requirements listed below are representative of the knowledge and/or skill required.

Education and Experience:

· High School Diploma/GED; OR an equivalent combination of education, training, and experience.

· Must maintain a valid U.S. driver’s license which meets company established driving guidelines.

· Prefer at least 3 to 4 years of driving experience.

Required Knowledge and Skills:

· In all situations demonstrate character, courtesy, calm and charm.

· Ability to learn and recommend a variety of information pertaining to the resort and the surrounding area attractions, events, and restaurants.

· Good personal hygiene and a clean, kept appearance.

· Critical, sound, decision making abilities.

· Ability to learn about the other Timbers Properties, the Reciprocity Program, and the Timbers Collection.

· Be detail oriented and follow through or complete each task set or started.

· Determining the nature of a visitors needs and recommending appropriate actions or solutions.

· Speaking effectively to communicate over the radio, telephone, or in person.

· Interface with other resort staff to ensure that owners/guests needs are met in a satisfactory manner.

· Ability to work in a team environment and take direction.

Physical/Mental Requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Mobility to work in an office setting.

· Ability to use standard cleaning equipment, such as brooms, snow shovels, vacuum, car wash supplies and chemicals.

· Stamina to stand, stoop, squat, and bend for extended periods of time.

· Agility to perform services over an extended period (usually 8-hour shifts).

· Must frequently lift, carry, and/or move up to 25 pounds.

· Strength to lift and carry up to 75 pounds on a regular basis.

· Vision to drive, read printed materials, and computer screen.

· Dexterity to utilize computer equipment.

· Hearing and speech to communicate in person, on the radio, or over the telephone.

Work Environment:

· While performing the duties of this job, the noise level in the work environment is usually moderate.

· Summer season – exposure to outside weather conditions.

· Typical shifts are 8 hours (Usually 7:00 a.m. to 3:00 p.m and 3:00 p.m. to 11:00 p.m.), shifts may vary and will include days, nights, weekends, and holidays.