Job Description

We Are:

Timbers Company, the company behind Timbers Resorts, is the developer and operator of a collection of luxury properties in over 16 of the world's most exclusive high-end destinations. The Timbers Collection includes boutique resorts, private residence clubs, and hotels in some of the world's most sought-after ski, golf, leisure, and beach locations. Since 1999, Timbers Resorts has been committed to being authentic, unique, and respectful of the destination, focusing on family and experiences, and never compromising quality and service. Timbers Company also manages a luxury rental business where guests can rent some of their most exclusive residences at the resorts.

You Are:

An inspired, driven individual who believes in providing outstanding customer experiences and comes to work energized and ready to carry that spirit throughout the day. You truly appreciate the opportunity to work with people who encourage, challenge, and support one another to be their best.

Job Summary:

The Asset Manager will be responsible for the oversight of a portfolio of geographically diverse private residence clubs and boutique hotel assets within the Company portfolio. The overall responsibility is to maximize the value of the Company’s portfolio by (i) providing oversight of operations management to maximize operating efficiencies, (ii) working with operations management to implement and execute an efficient and effective capital investment program, and (iii) working with the acquisition team on investment strategy and due diligence to ensure a smooth transition from acquisition to asset management.

Core Responsibilities:

  • Analysis and review of portfolio performance including recommendations and critiques for property management teams on all aspects of operations, financial efficiencies, sales and marketing, business plans, capital investments, etc.
  • Participate in periodic revenue management strategy meetings as held by each property
  • Meet with property teams to review monthly operating performance, annual business plans and longer term strategic plans
  • Participate in periodic board meetings for each property
  • Proactively identify and resolve ownership issues to maintain the integrity of the assets
  • Interact with management partners to effectively identify asset performance issues and collectively determine successful action plans
  • Evaluate property leadership effectiveness and provide timely, actionable feedback designed to support the GMs in the execution of their responsibilities
  • Track and identify opportunities to improve guest satisfaction experiences and online reputation
  • Identify and implement value enhancement opportunities at assigned properties and overall portfolio
  • Keep current on markets affecting the hospitality industry and specifically the markets in which the assets are situated, including supply and demand changes and trends
  • Research competitive properties and real estate markets and providing asset performance analysis based on market conditions
  • Monitor capital improvement plans and any potential revenue displacement
  • Review, negotiate, and support the execution of legal contracts, agreements, easements, etc.
  • Formulate and make recommendations to the Executive Committee and property management for short and long-term strategic plans for the assets
  • Analyze and track return on investment for the assets

Qualifications:

  • Bachelor’s degree or higher, with at least 5-10 years’ experience in hospitality, real estate finance, investment banking, private equity, or other related fields. Asset management specific experience is highly valued
  • Proficiency with Microsoft Office applications, including complex financial modeling through Excel, the preparation of Asset Management reports, action plans, commentary, and presentations using PowerPoint and Microsoft Word
  • Development and/or real estate cash flow modeling experience
  • Strong understanding of lodging Profit and Loss statements, Balance Sheets, and USALI
  • Experience with revenue management, use of STR reports, and other industry systems and resources are highly preferred
  • Capacity to travel regularly to conduct property reviews, attend meetings, and oversee projects and initiatives
  • Strong communications skills, both written and verbal
  • The ideal candidate thrives in an entrepreneurial environment. Highly motivated, self-directed, able to work on multiple projects with attention to detail, prioritize a challenging workload, and be well organized and dependable while staying positive and solution oriented
  • Ability to reconcile perspectives and priorities of ownership, on-site property operations, above-property management, and brand initiatives through effective influencing of all key stakeholders
  • Must possess a positive attitude, execute creative solutions, provide innovations in problem solving, and be tenacious in accomplishing tasks while exercising integrity, honesty, and discretion
  • Must be able to develop strong relationships with both internal and external key stakeholders through effective oral and written communications in order to motivate them to perform above and beyond expectations.

OUR CORE VALUES:

We are in the business of making memories, and this mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

  • Chin up nose down
  • Drive it like you stole it
  • Find your inner passion
  • Be a lifelong learner
  • Work hard, play hard
  • Find fun and humor in everything
  • Respect and integrity
  • Purpose beyond profits